FAQ

📌 Is it suitable for all skin types ?

Yes ! Our EMS devices are designed for all skin types, including sensitive skin. We recommend using a conductive gel to optimize results and minimize any tingling sensations.

📌 How often should I use my EMS device ?

For best results, we recommend using it 3 to 5 times per week for 5 to 10 minutes per session. Always listen to your skin and adjust usage based on your needs.

📌 Can I use my EMS device with my usual skincare products ?

Yes ! For optimal conductivity, we recommend applying a serum or conductive gel before using the device. Avoid products containing alcohol or irritating ingredients.

📌 What are your shipping times ?

For European countries:

Delivery: 10 to 14 working days after shipment (excluding weekends and holidays).
Please note that our deadlines only include working days (not weekends or holidays).

Important Note: Due to high demand, delivery times could exceptionally be slightly extended. We do our best to ship your orders quickly so you can enjoy your charms as soon as possible.

📌 How can I contact you ?

Our team is happy to assist you !
📧 Email: celestiaskinoff@gmail.com

📱Support Tchat 24H/7J

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